Frequently Asked Questions

Ordering

• Does Scotland Rack sell direct?
  Scotland Rack sells only to authorized material handling distributors. Please contact our customer service department at (215) 245-7000 or (800) 220-1495 for a dealer in your area who will be happy to assist you in placing your order.

Shipping

• What is the shipping class? 65

• Is there any assembly required?
  All items are shipped knocked down. Assembled end frames are available for an additional charge.

• How are freight charges handled?
  Freight is 3rd party and can billed to you or collect to your customer. We do not prepay and add freight.

• What is the availability?
  1 to 3 business days. All parts are kept in stock. All orders ship complete.

Product

• What colors are available?
  All steel parts only come in gray.

• Do you have pallet rack?
  We do not sell pallet rack.

• Are footplates included?
  Footplates are not included.